Processing Refunds

Processing Refunds XEPOS

  1. To begin the refund process, click the “Return Reprint” button at the bottom of the screen.

Processing Refunds XEPOS

  1. Next, choose the sale from the right hand side of the screen. You can also search the invoice number using the number pad provided.

Processing Refunds XEPOS

  1. Select which items from the bill are to be refunded by ticking the box next to each item. Then press “Return” or “Enter” on your keyboard.

Processing Refunds XEPOS

  1. Following this you will be taken back to the sales screen, and the items you selected will now have a negative value. Press the currency symbol button to go to the payment screen.

Processing Refunds XEPOS

  1. Once on the payment screen press “Done” and it will process the refund and print out a receipt.

Powered by BetterDocs

Contact Sales

  • Please fill in the form below and our team will respond ASAP

Schedule A Call

  • DD slash MM slash YYYY
    Please select Day between Monday and Friday
  • Please select Day between Monday and Friday and Time between 9:00 AM AND 7:00 PM
0