Processing Refunds

Processing Refunds XEPOS

To begin the refund process, click the “Return Reprint” button at the bottom of the screen.

Processing Refunds XEPOS

Next, choose the sale from the right hand side of the screen. You can also search the invoice number using the number pad provided.

Processing Refunds XEPOS

Select which items from the bill are to be refunded by ticking the box next to each item. Then press “Return” or “Enter” on your keyboard.

Processing Refunds XEPOS

Following this you will be taken back to the sales screen, and the items you selected will now have a negative value. Press the currency symbol button to go to the payment screen.

Processing Refunds XEPOS

Once on the payment screen press “Done” and it will process the refund and print out a receipt.

Still stuck? How can we help?

Updated on May 17, 2021

Powered by BetterDocs

Contact Sales

Schedule A Call