self-SERVICE KIOSKS
Enhance service speed and elevate customer satisfaction with XEPOS Self Service Kiosks. Integrated with XEPOS solutions or your existing system, they streamline transactions, reduce wait times, and boost sales. Intuitive, efficient, and data-driven — the ideal choice for modern retail and service environments.
What Benefits Can a Self Service Kiosk Provide?
Cost Savings
By automating routine processes, self-service kiosks can reduce labour costs and minimise human error. These kiosks also offer the potential to upsell or suggest add-ons, increasing average spend while lowering operational expenses.
Enhanced Customer Experience
With the ability to customise orders, browse menus at their own pace, and make payments quickly, customers enjoy a more personalised and smoother experience. This reduces wait times, which helps create a more positive and stress-free environment for customers.
Increased Efficiency
Self-service kiosks streamline the ordering and transaction process, reducing the need for staff to manage every interaction. This allows businesses to serve more customers in less time, improving overall operational efficiency and freeing up staff to focus on other tasks.
Order Automation
imporve operational efficiency
Advanced Kiosk Solutions for Enhanced Operational Efficiency
Intuitive Touchscreen Interface
Self-service kiosks are equipped with user-friendly touchscreen interfaces that make navigation simple and quick. Customers can easily browse options, customise their orders, and complete transactions with minimal effort, enhancing their overall experience.
Secure Payment Processing
Kiosks offer a variety of secure payment methods, including card payments, mobile wallets, and contactless options. With encrypted transactions, customers can enjoy a safe and reliable way to pay for their purchases without the need for human interaction.
Order Customisation
Customers can personalise their orders directly through the kiosk, selecting specific preferences or adding extras without confusion. This level of customisation ensures higher customer satisfaction and reduces the likelihood of errors compared to traditional methods.
Real-time Inventory Updates
XEPOS Self Service Kiosks are integrated with real-time inventory management, ensuring that customers only see items that are available. This prevents disappointment and improves operational efficiency by automatically updating the stock levels.
Multi-Language Support
To cater to diverse customer bases, kiosks come with multi-language options, allowing users to interact in their preferred language. This feature ensures accessibility for non-native speakers, making the experience more inclusive.
Upselling and Promotions
The kiosks can display promotions, upsell products, or suggest complementary items to increase the average spend per customer. By strategically placing these offers, businesses can drive higher revenue while improving the overall customer journey.
Queue Management
XEPOS Self Service Kiosks help reduce queues by enabling customers to place their orders or make purchases without waiting for a staff member. This improves service speed, reduces congestion, and enhances customer satisfaction by providing a faster, more convenient option.
Easy Integration with POS Systems
These kiosks are fully compatible with existing POS systems, such as XEPOS, enabling seamless order processing, payment collection, and data sharing. This integration ensures smooth operations and provides businesses with valuable insights into customer preferences and sales trends.
Self-Ordering Kiosks
Transform your in-store experience to drive speed and guest satisfaction
our kiosks act as a digital crew member that never calls out sick, asks to swap shifts or forgets to prompt for that automatic upsell.
Customer Data Collection & Analytics
Self-service kiosks can capture valuable customer data, such as preferences, purchase history, and order patterns. This information is then analysed to provide insights that help businesses personalise offers, optimise stock levels, and improve marketing strategies for better customer engagement.
Configure your kiosk experience directly within the XEPOS system, and your kiosk is ready to roll. Real-time access to transaction data through XEPOS Reporting and Analytics empowers businesses to make data-driven decisions and deliver targeted promotions that boost order values across all channels.
Sleek and User-Friendly Interface
- Streamlined, intuitive customer journey and easy navigation
- Customisable menu options and high-quality visuals
- Upsell prompts designed to increase average spend
- Onscreen tipping options to enhance gratuity collection
- Full KDS integration for smooth order fulfilment and real-time updates
For your customers
Shorter waiting time
Order accuracy
Access to loyalty program
Payment versatility
Avoid long waiting lines
For you & your staff
Improved data collection
Targeted upselling
Reduced labor costs
Improved customer experience
Order value per guest increases
Affordable, easy setup
For real. No costly service visits. No pricey installation fees. Just add an iPad and set up your kiosk entirely on your own.
Stays powered unplugged
If you lose power or need to unplug, Square Kiosk can run off iPad battery. iPad powered mode is only available on Kiosk.
Flexes to fit in your space
With multiple mounting options and a compact design, this self-serve kiosk adapts to fit your space and business.
A kiosk solution by Square
Simply pair Kiosk hardware and the Square Kiosk app (additional fees apply) with your primary Square POS hardware.¹
Standalone Kiosks
Perfect for High-Traffic Areas
XEPOS Standalone Kiosks are self-contained units designed for high-traffic areas, such as entryways, checkout points, or customer service stations. Equipped with large touchscreens, secure payment processing, and receipt printers, these kiosks enable customers to place orders, make payments, or check out with ease, enhancing overall efficiency.
Wall-Mounted Kiosks
Perfect for Space-Constrained Locations
XEPOS Wall-Mounted Kiosks provide a space-saving solution for areas with limited floor space. Securely attached to walls, these compact kiosks feature touchscreen interfaces for quick transactions like check-in services, ticketing, or information retrieval. Ideal for environments like airports or hospitals, they optimise service delivery while maintaining a clean and organised space.
Tablet-Based Kiosks
Perfect for Flexible and Mobile Service
XEPOS Tablet-Based Kiosks offer flexibility and portability, featuring tablets mounted on stands or integrated into enclosures. These adaptable kiosks are perfect for mobile ordering, customer check-in, or self-service inquiries in a variety of settings, from retail stores to service centres, offering ease of setup and operation.
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