University of Exeter

XEPOS system has been a major upgrade for us.

Esmaeel Abdollahzadeh, University of Exeter

Why we chose XEPOS

The XEPOS system’s user-friendly design made it easy for our staff to quickly adapt, boosting overall efficiency. Even during busy periods, transactions are processed swiftly, ensuring smooth operations across campus services.

A standout feature has been the integration of self-service kiosks. These kiosks allow students and staff to place orders and pay independently, reducing wait times and freeing up staff to focus on other tasks. This has made a noticeable difference in efficiency and customer satisfaction.

Additionally, the automated reporting functionality generates real-time reports on sales, stock levels, and customer preferences. These insights help us make informed decisions, optimize inventory, and improve campus services.

The integration of weighing scales has also improved accuracy in portion control. Real-time weighing linked directly to the system ensures consistent servings, reduces waste, and helps streamline meal preparation. The dining experience has been significantly enhanced for everyone on campus.

The Features That Made the Biggest Impact

Multi-Channel Integration

Seamlessly integrate with other campus systems like student ID cards, event management, and payment gateways, ensuring smooth and unified operations across all services.

Customizable User Roles

Grant specific access and control to different staff members, enhancing security and ensuring that the right people have access to the right information.

Advanced Analytics

Gain actionable insights through powerful analytics, helping to track performance, identify trends, and make informed decisions that drive campus efficiency.

Self Service Kiosks

Allowing students and staff to place orders and pay independently, self-service kiosks reduce wait times and increase overall throughput.

Integrated Weighing Scales

Ensure portion control accuracy, reduce waste, and streamline meal preparation with weighing scales linked directly to the EPOS system.

Quick Payment Process

Fast and secure checkout experience, including integration with student ID systems for seamless transactions.

Why We Value the XEPOS System

The EPOS system has transformed our operations, offering a reliable and efficient solution that is a vast improvement over our previous manual systems. While the system’s performance itself is outstanding, the standout reason we will continue partnering with XEPOS and consider future purchases is the exceptional customer service they provide.

The XEPOS support team is always available—whether it’s remote assistance 24/7 or in-person support during emergencies. They are incredibly responsive, making it easy for us to communicate any concerns and get prompt, clear solutions. This level of accessibility has been a huge asset to our operations.

What truly sets XEPOS apart is their commitment to our success. Every interaction with their team has been positive, and we always feel prioritized. Their dedication to ensuring we have the best experience possible is unmatched.

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