Smart Family Activity Centre Management Software

Everything you need to run a modern family activity or soft play centre, from timed sessions to fast self-service check-in.

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Discover the benefits

Why Choose XEPOS For Your Family Activity Centre?

Xepos provides all-in-one family activity centre software for the UK, designed for soft play centres, indoor play venues, trampoline parks, and family entertainment centres where timed session management, capacity control, and queue reduction are critical. The system combines online booking software, EPOS, walk-in sales, and self-service check-in to help venues handle peak demand safely and efficiently. Built specifically for busy weekends and school holidays, Xepos enables operators to manage fixed-time play sessions, set attendance limits, and monitor real-time capacity to maintain safety and customer comfort. Integrated multi-screen POS software allows staff to take payments anywhere in the venue, while QR and kiosk check-in speeds up entry and reduces front-desk congestion. Xepos also supports party bookings, group sessions, family accounts, and upsell items such as food, drinks, socks, and extras, helping increase average spend per visit.

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Multi-Child Booking & Self-Service Check-In

Xepos enables simple multi-child booking and fast check-in under a single family account, allowing UK family activity centres and soft play venues to manage parents and children together in one booking. Families can book, pay, and check in multiple children at once, reducing queues and front-desk pressure. With QR and self-service check-in options, Xepos improves entry flow during busy weekends and school holidays while enhancing the overall customer experience. This helps venues handle higher throughput without increasing staffing levels.

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Timed Session & Capacity Management

Xepos provides advanced timed session and capacity management software for family activity centres, helping venues control attendance with fixed start-and-end play sessions. Operators can set session limits, real-time capacity controls, and attendance thresholds to maintain safety and comfort. This ensures smooth queue management, better crowd flow, and full visibility during peak periods such as weekends, school holidays, and private bookings. Venues gain greater operational control and improved safety compliance.

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Multi-Screen POS Access & Upsell Items

Xepos delivers flexible multi-screen EPOS software that allows staff to take payments anywhere in the venue, improving speed and service at busy times. The system supports upsell and add-on items including food, drinks, socks, party extras, and merchandise, helping soft play and family activity centres increase average spend per visit. Integrated reporting gives full insight into EPOS performance and add-on revenue by session and time. This drives higher revenue while keeping checkout fast and efficient.

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Key Features:

Online Pre-Booking

Allow families to book and pay online in advance, reducing queues, and front-desk pressure.

Walk-In Sales Mode

Process walk-in visits quickly and efficiently, even during busy peak periods and high footfall days.

Family Accounts

Link parents and children under one account for faster bookings, easier check-in, and repeat visits.

Age-Based Access Rules

Control access using age or height rules to ensure safety and correct session allocation.

Waiver & Consent

Collect digital waivers and parental consent during online booking or check-in.

Membership Management

Offer memberships, passes, and loyalty rewards to encourage repeat visits and customer retention.

Role-Based Staff Permissions

Control system access by staff role to protect data and prevent unauthorised actions.

Multi-Site Management

Manage multiple venues from a single dashboard, ideal for growing operators.

Party & Group Bookings

Easily manage birthday parties, group visits, and private hire sessions within scheduled time slots.

Automated Booking Reminders

Reduce no-shows with automatic email or SMS booking confirmations and reminders.

Attendance Tracking

Track attendance by session to monitor turnout, identify trends, and optimise capacity planning.

Revenue Reporting

Analyse revenue by session type, date, and time to support better operational and pricing decisions.

Promotions & Discount Codes

Run promotions, school holiday deals, and discount codes with full usage tracking.

Peak Time Analysis

Identify busiest sessions and days to optimise pricing, staffing, and capacity.

Dynamic Pricing

Adjust prices based on peak times, off-peak sessions, age groups, or special events to maximise revenue.

Digital Displays/Calendar Views

Use clear digital schedules and calendar views so staff and visitors can see sessions at a glance.

Real-Time Availability Display

Show live session availability online to reduce phone calls and booking enquiries.

No-Show Reporting

Track missed bookings and improve forecasting and scheduling accuracy.

Have Questions? We’ve Got Answers.

Yes, it is ideal for soft play centres, offering features like timed sessions, age-based access, capacity control, party bookings, and fast check-in during busy periods.

Yes, families can book and pay online before they arrive, reducing queues and improving entry flow during peak times.

Yes, multi-screen POS access allows payments to be taken on multiple devices at the same time.

Yes, multi-child booking allows families to book and check in multiple children under one account.

Yes, the system is designed for quick setup with onboarding and support provided.

Yes, multi-site management allows operators to manage multiple locations from one dashboard.

Ready to transform your family activity centre operations?

Join UK family activity centres and soft play venues already using our management software — with expert support and a free 30-day trial.

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