Hospitality inventory management made easy

XEPOS offers many useful features which help you manage everything: from stock to staff and every little aspect of your hospitality business. So, if you need help organizing your business, you are at the right place. XEPOS’ Inventory Management will be your helping hand toward managing your stock and much more!

Features XEPOS

Complete stock list

Gone are the days you had to enter your stock names and their quantities manually. With our inventory management, you can do all of the above with better organization at a quicker pace. You can check the level of your inventory in each location in a single page and manage your decisions. We are here to help you never run out of your ingredients, whether it’s basic ingredients to make a sandwich for your restaurant, new shampoo for pets in your pet grooming store or simply a new pillowcase for a room in your hotel.

Features XEPOS

Real time inventory level

The amount of stock you use will be subtracted from the total amount of that specific product. The system even counts the last pinch of salt you use. That is how we keep your inventory level exact at all times. Thanks to this feature, our users never run out of their necessary ingredients and their bestselling. There exist options to either manage your stock per item or per ingredient.

Features XEPOS

Data export

Using data elsewhere has never been easier with our data export option. Simply export your chosen data and take them wherever you need; whether you want to present your hospitality business to investors or for your minor analysis.

Customize your receipts

Keeping things closer to your customers’ taste is important in the world of hospitality and you need to show your brand whenever and wherever possible. Customize your receipts to make them more interesting and closer to your personal taste. You can even save your desired templates and use them every time you want. Unlimited customized receipts can be created with just a few clicks!

  • Add logo images, columns, lines, text, barcode, order list, receipt number and date, company’s details (including name, email, phone, vat number, and address), device name, name or number of the employee who served that table, quantity of ordered items, total price, total tax price, and more.
  • Add logo images, columns, lines, text, barcode, order list, receipt number and date, company’s details (including name, email, phone, vat number, and address), device name, name or number of the employee who served that table, quantity of ordered items, total price, total tax price, and more.
  • Add logo images, columns, lines, text, barcode, order list, receipt number and date, company’s details (including name, email, phone, vat number, and address), device name, name or number of the employee who served that table, quantity of ordered items, total price, total tax price, and more.
  • The width of the whole receipt can be changed to either 80mm or 58mm based on your device requirements.
  • The width of the whole receipt can be changed to either 80mm or 58mm based on your device requirements.
  • Add descriptions to receipts and write down if a change is needed in the ingredients your customer ordered.
Features XEPOS

Return and Refund

A customer wants to return an item they have ordered previously and you need to return or refund that item or the whole order? An option is provided to refund the whole purchase or to refund a specific item from the receipt. The refund process can be either by cash, cheque, card, on-account, bank transfer, or voucher.

Price

Add product price in the menu effortlessly and edit the price whenever necessary.

  • Get rid of calculating the price change based on markup and taxes. Just enter your desired markup and tax rate and we will do the rest. The tax rate for example will be shown in the customer’s receipt and they will be informed how much the actual meal costs.
  • You can also activate custom product price based on sale type while you enter the product price.
Features XEPOS

Smart notification system

We will notify your chosen user when an ingredient becomes less than a certain amount (which again you can choose the threshold), then the necessary steps will be taken.

Adjustable floor plan

Waiting will become a myth if you use this feature!

    • Status of the tables

    • Frustrated about not knowing which tables are free and which are not? Do you want to know the exact time of an in-use table? XEPOS is here with a floor plan that shows all the information you need. Get the exact covers of an in-use table.

Bring color into your solution

    • With the use of colors, you can see if a table is free or busy and customers will be directed toward the right tables. Your staff can also get to the busy tables faster and customer experience enhances. XEPOS’ color codes help staff know the table’s situation in a quick glance: Blue: the table is empty; green: customers have used the table for less than an hour; yellow: less than 2 hours and more than 1 hours have passed since the occupation of the table; red: more than two hours have passed and the customers are still using that table.

Easy Edit

    • Quickly do the necessary adjustments. Add or remove tables with a few quick
      clicks. Drag and drop tables whenever you make a change in your cafe, restaurant of the lobby of the hotel.

Auto-Update

  • Changes you make to the floorplan updates automatically as you save them and the related users can see these changes instantly.

Hospitality staff management made easy

Keep your employees under control to suggest them ways for improvement based on their performance and the reports we provide for you.

Features XEPOS

Access management

There is no need for every user to see everything! Give specific access to a specific staff or define a group and give them the access they need based on their role. These access types vary based on your hospitality business.

Features XEPOS

Easier clock-in and clock-out

Make it easier for everyone to enter their working hours, breaks, etc. Creating a user in the software for your staff, helps them and you to work better and more efficiently. Opening and closing shift will be done in just a few seconds.

Features XEPOS

Staff report

It’s the end of the day and you are closing your restaurant, constantly thinking about that hard-working staff. Want to show your appreciation? Use our staff report and see how much time they spent working to find your staff-of-the-month!

Keeping logs on the paper is hard, especially if your company is a busy one. Using XEPOS’s Staff Report system helps you check employees’ working hours without any mistakes and misunderstanding.

Features XEPOS

Quick Learning

XEPOS’ user friendly interface helps your staff learn how to work around the system with less effort.

Features XEPOS

Find your Staff Member of the Month

Analyze staff’s performance and find your best staff to give reward to and encourage others to work better. See the items sold by staff at the end of the day and decide who should be rewarded.

Find your “Busiest Time” or ‘Rush Hour’ and plan accordingly

See the number of sales per hour to find your rush hour and make sure you staff are around to serve the customers.

Loyalty and Customer Management

Make customers feel special and encourage them to come back with the help of our loyalty program. Points and stamps intrigue shoppers to become regulars and enjoy the benefits of their loyalty to your business.

Promotion and discount

Let your loyal customers know how much you appreciate their devotion. Reward loyal customers with special discounts to encourage them to come back.

Promotions tailored to your needs

Different options are available to suit your needs and of course, your customers’ need. Mix and match these promotions to entice up your hospitality business and attract a wider range of customers.

  • Three options are provided which you can use: buy X and get Y, buy Y and get $ dollars off, and buy $ dollars for % percent off. Choose the one most suitable for you and encourage your customers to buy more.
  • Create happy hours, composite (gift basket and combo packs and any meal deals of your choice), and even buy x get y offers and spice up your sale rate. Add discount to specific items or a whole package and run them for specific times or specific purchases.
  • Promotions can be set based on location, customer group or the sale order that is taking place.
  • Set specific date and time to start and end promotions.

Find the time that works for you

Create Happy Hours and attract people to your business. Experiment with different times to run promotions and choose the best one that engages more customers. A date can be selected to activate discounts.

Specify which location and which group of customers you want your promotion to be available to. If a meal is more popular in a location, put it on sale and sell more in a day or two.

Know your customers

Knowing your buyers would be beneficial to put them in special groups with similar customers. Creating these groups will be helpful when giving discounts and promotions based on their preference to attract them toward your services. Customize your desired promotion and make it closer to your customers taste.

Different locations, Different Promotions

Don’t settle if only one location is profitable! Running promotions for different locations at different times, attracts customers toward that place! Let them know you have different locations and promotions. Discounts and promotions can be set for specific location.

Your staff are your most loyal customers!

Your staff will be more willing to work if you give them employee discount!

Features XEPOS

Customer Management

Customer ID

Create customer profiles, add their number, postal address, email address and even enter their balance to handle your offers better.

Categorize your Customers

Specify a group for your customers and categorize them based on their interest to know which marketing email you have to send them.

Customer Purchase History

See how much a customer has spent and when was their last order.

Visiting Frequency

Check your customer’s last visit in the system and encourage them to come back and visit more often.

Quick Reservation

Reserve tables for your customers and don’t let them down in your rush hours.

Features XEPOS

Customer display

Your customers trust you more when they have the opportunity to see the total sum of their purchase right in the screen in front of them. Our customer display is there to show them that number and gain their trust. Each and every cup of coffee they have ordered
or other meals, plus the services they received is shown on this display.

Features XEPOS

Next-level loyalty

Intrigue customers to visit more often by the means of points and stamps. Turn the amount of money they spent to points and the number of their orders to stamps. You can even set the maximum amount of stamps each customer is allowed to use in a 24-hour period. The amount of money they spent can also be seen which again is beneficial in helping you find your most loyal customer.

Features XEPOS

Caller-ID integration

Your phone line integrates with XEPOS’ point of sale system and eliminates the time needed to dig up customer’s information on the system. For example, when a customer calls to order some food, their information appears on the screen so you don’t have to enter their data once again to know where the food should be sent!
Better preparation

Caller-ID integration helps your staff know which customer is on the line and they can prepare before answering their call.

Features XEPOS

Keep them satisfied

If your customer is asking for the receipt, you have the option to offer it via Email. By doing so, you create an email list as a database for your email marketing as well.

Order and Payment

The ordering and payment process will become the easiest part of your day when you use XEPOS EPOS system.

Features XEPOS

Get it real

Speed up your business with the help of real time ordering. The kitchen will be able to see orders as you ask customers and enter their orders. An integrated printer, prints
orders in the kitchen or bar and makes the transfer process faster. Plus, it will make
communication easier as well and keeps unnecessary movements to a minimum.

Avoid mistakes and misunderstandings

Mistakes will be less when the orders are transferred via a cloud-based system to the
kitchen.

Features XEPOS

Assign Orders to Tables

Assigning orders to tables help staff know where to go without any confusion and they will know exactly which table they should serve that specific food to.

Features XEPOS

Open orders

You can always check out the open orders and get a piece of detailed information about them; e.g.: What is their order number, when was their ordering time, how much they
have to pay, their order type, etc.

Features XEPOS

Food modification

Want customers to come back? Keep them satisfied! Customers love it when you pay attention to the modifications they want. Bring the meals exactly as they ordered and
see the smile on their face! Add notes to orders so the kitchen knows if there are certain restriction or modification needed while preparing food for a specific order.

Customise the menu

Personalize the menu

Show people how much you care about your name and your business’ interest. Easily
create your desired menu by adding products under categories and subcategories. You can choose to put each product under which category. Plus, you can add images to each category so that your users find it faster and save time. Don’t forget to add pictures to your products and make them more visually interesting.

Pop-up notes are there to pop up!

Don’t worry about forgetting small details about your products and services. Insert pop- up notes to dishes so that when they are selected in the menu, it appears in front of
your staff’s eyes to inform customers if necessary.

Features XEPOS

Payment

Flexibility

Our flexible billing helps you accept almost any payment form and your customers can pay with ease of mind. Mastercard, Visa or simply by cash… Whatever your customer decides! Let them enjoy their meal and pay without worry!

Split and Merge the Bill

Splitting the bill between seats has never been easier thanks to our “Split Bill” option. Choose which items a specific person wants to pay for and keep them off their order list. Different people at the same table or just a group of friends in need of splitting the bills to pay their share… This option can do the job for you. Plus, you can merge the bill from different seats into one and save time if needed.

Order Transfer

Need to transfer orders from one table to another? You are just a few simple clicks away.

Card terminals are there for your business

Portable, Countertop and Mobile card terminals can match XEPOS’ solution. Choose the one that suits your business and enjoy the speed of accepting payments.

See how much you earned each day

When closing the register at the end of the day, you can see how much you have gained by serving the customers. Check out how much you have in your till each time you are opening or closing your register.

Avoid mistakes with the help of smart communication

Our XEPOS system transfers the amount of money your customer should pay to the card terminal and eliminates errors by avoiding manual entering of the numbers.

Hospitality reporting management made easy

XEPOS offers many useful features which help you manage everything: from stock to staff and every little aspect of your hospitality business. So, if you need help organizing your business, you are at the right place. Hospitality Inventory Management will be your helping hand toward managing your stock and much more!

Features XEPOS

Working hour reports

Get a report on working hours of each staff. You can choose the time period and make better decisions about your staff. If a specific time of the day is your restaurant’s rush hour, knowing which hours works best for your employees help you manage those peak hours better and be more flexible toward your staff’s working hour.

Features XEPOS

Sale report and history

  • Get an overview of your company’s sale throughout the year, month, week, day, etc.
  • At the end of the day you can see sales by staffs, sales by products, and even sales by category!
  • Find your popular items on the menu and put it in the spotlight! Find out which products are selling better and always keep some extra in your inventory.
  • Need detailed information about a sale? Just enter the receipt number and see the magic!
Features XEPOS

Stock report

Detailed reports can help you manage your inventory better.

Detailed reports can help you manage your inventory better. See the remaining quantity and decide about each item’s threshold to be in control of the reorder point.

Features XEPOS

Sell based on product report

Product sell reports can be based on their profitability, taxes and discounts. Choose the one that suits your needs the most and use the information with your consultant to get more detailed advice about the advances of your hospitality business.

Features XEPOS

End of day reports

At the end of the day when you close the register, you can see a report showing you every detail of the working day.

At the end of the day when you close the register, you can see a report showing you every detail you may think of about how your day was. How many pizzas have been sold, how many customers are taken care of, which rooms of your hotel became occupied and much more. Sales based on users, based on products, based on categories, etc. Even Wet/Dry reports are available for you to see. Analyzing these reports helps many aspects of your business. For instance, you will be able to identify the estimated time of your restaurant’s rush hour.

Hospitality multiple locations & stores management made easy

Don’t worry about your other locations and branches. We have thought about them too.

Features XEPOS

Add Locations Quickly

Adding a new location to XEPOS’ software can be done with no effort. You can manage all locations with an integrated system which makes the decision making about your management strategy much easier.

Features XEPOS

Currency preferences

No matter where your other branches are located, you can always define different currencies for different locations. Geographical distance will become just a number and you will be able to accept payment from different currencies.

Features XEPOS

Stock movement

Short on something in one location? No big deal! Log into the system and transfer that item in your preferred quantity to that location. Add a reason to your movement so that the ones concerned with this matter, know why you are transferring that item. You can also see the recent movements in the system and have everything under control.

Features XEPOS

Keep data when transferring devices

Our Cloud-Based system helps you keep your information safe when you need to transfer devices between different locations, whether temporarily or permanently.

Features XEPOS

Reports based on locations

Have all your locations under control in the system and handle each and every location in one place.

Features XEPOS

Cloud-based system

Edit whatever you need whenever you want! Everything is at your fingertips, no matter where you are. That is the power of cloud in XEPOS’ Point of Sale system for your hospitality business.

Have everything on the go! Access everything in your laptop or PC while you are away from your usual workplace. With our system, you will never miss any details about your work.

Don’t worry if your internet connection is out. You can still use the software in offline mode and sell food to your customers or accept customers. Your data will be synced once the connection becomes available.

Updates are done automatically and offer you a better experience.

Our Cloud system helps you not only manage your business from distance, but also access everything you have even when your system is stolen!

If safety matters to you, cloud is there and keeps your data safe at all times.

Support

Taking care of our customers is our number one priority and whether you have a small question or facing a problem with your epos system, we are there for you 24/7 and one of our experts will talk to you to solve all your problems.

Features XEPOS

Phone support

Have problems regarding a specific option in the system or simply need some advice about improving your experience? Give us a call and we will answer all your questions.

Features XEPOS

Chat with an expert

More comfortable talking in chat rooms? We have experts there as well! Chat with our support team to solve the problem you are facing.

Features XEPOS

Send us an E-Mail

If talking on the phone is just not your thing, and you don’t have enough time to talk, just drop us an email and we will quickly reply with the answer you are looking for.

Features XEPOS

We know it’s you!

Don’t worry about the difficulties of introducing yourself and your business each time you call! We keep your information to make your experience better. So, when you call, we know it’s you and will start helping you out from the moment you call.

Features XEPOS

We help you keep up

Learn to use XEPOS’ point of sale solution with the help of our specialists. Since our system is user-friendly, you won’t have difficult time learning your way around the system and your staff can quickly learn how to use the system as well.

Features XEPOS

Easy setup

Easy setup and quick training are just some of the features of our pos system which helps you save time!

Features XEPOS

FAQ

You can always check our FAQ page to find the answer to your questions.

Features XEPOS

Connect with us on Social Media

Wherever you are, we are there for you! Choose the channel you are comfortable with and we will be there to guide you and show you the features of our Point of Sale Solution and many useful and educational contents that will help you with your business!

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We have spent the last 6 years working with other businesses in your sector. We understand every painpoint,
that’s why we have created the perfect epos system specificaly for your business, with every feature you will ever need.

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