Xepos designs specialist software for UK ice rinks that need to balance public skating, lessons, clubs, leagues, and private ice hire throughout the day. The platform helps operators plan and manage ice scheduling with precision, ensuring fair allocation, reduced downtime, and smooth transitions between sessions. Integrated ticketing, EPOS, and access control keep queues moving during peak periods while maintaining full visibility across online and walk-in sales. With built-in capacity management, timed entry rules, and real-time access validation, rinks can maintain safety standards without slowing operations. Support for memberships, skate passes, and skate hire allows venues to increase revenue while simplifying front-of-house workflows. Advanced ice utilisation and revenue reporting give management clear insight into how each rink is used, helping UK venues optimise pricing, and improve session planning.
Ice Time Scheduling & Session Management
Xepos enables UK ice rinks to plan and manage ice time with complete flexibility, supporting public skating, lessons, clubs, leagues, and private ice hire across single or multiple rinks. Operators can create clash-free schedules, adjust sessions in real time, and allocate activities to specific surfaces with clear start and end times. Built-in rules for capacity limits, resurfacing, and session changeovers help reduce downtime while ensuring smooth daily operations and fair ice allocation. Clear visual schedules and real-time updates give staff full visibility across the day.
Contact SalesSelf-Service Ticketing & Memberships
Xepos allows customers to purchase tickets, manage memberships, and redeem skate passes through fast self-service flows, reducing pressure on front-of-house staff during peak periods. Integrated ticketing and EPOS support both online and walk-in sales, with real-time validation at entry points to maintain session capacity and safety. Flexible pricing, bundles, and recurring memberships help ice rinks increase revenue while delivering a smoother visitor experience.
Contact SalesClub & League Ice Rink Bookings with Skate Hire
Xepos supports online bookings for skating clubs and leagues while seamlessly managing skate hire alongside scheduled ice time. Clubs can reserve recurring sessions and manage long-term bookings with clarity, while rink operators maintain full control over availability and capacity. Integrated skate hire allows rentals, helmets, and extras to be assigned to sessions through EPOS, keeping inventory aligned with demand and ensuring skaters are equipped before stepping onto the ice. Automated scheduling and clear booking visibility reduce admin for both clubs and staff.
Key Features:
Capacity & Ticket Limits
Set and enforce maximum skater numbers per session across both online and walk-in sales.
Timed Entry & Exit Rules
Control entry windows to support smooth session changeovers during busy periods.
Ice Utilisation Reporting
Analyse how each rink is used by session type to identify unused capacity.
Staff & Coach Scheduling
Automate rostering for coaches, referees, and staff to ensure full coverage and avoid conflicts.
Member Dashboard
Give customers a dedicated portal to manage bookings, payments, and booking history.
Rink & Session Allocation
Allocate activities to specific rinks or surfaces with defined start and end times to reduce downtime.
Skate Hire & Add-Ons
Manage skate hire, helmets, and extras through EPOS with stock aligned to session demand.
Maintenance & Closures
Block ice instantly for resurfacing or faults and notify customers automatically.
Fast Walk-In Ticketing
Process high volumes of walk-in customers quickly with minimal checkout steps.
Mobile Ticket Entry
Speed up check-ins with mobile tickets and QR code scanning for smooth access during busy sessions.
Revenue Reporting
Track income by rink, session, and ticket type to support pricing decisions.
Automated Notifications
Send automated alerts for cancellations, delays, and schedule changes.
Multi-Screen EPOS Access
Sell tickets, passes, and rentals from multiple counters or devices with real-time sync.
Memberships & Skate Passes
Offer single-use tickets, bundles, and recurring memberships linked to access validation.
League Management
Manage complex schedules for hockey leagues, skating programs, camps, and recurring events.
Digital Displays/Calendar Views
Use clear digital schedules and calendar views so staff and visitors can see sessions at a glance.
Multi-Rink Management
Manage multiple ice surfaces or locations from a single dashboard with shared reporting.
Downtime & Fault Tracking
Log ice faults or equipment issues and measure impact on utilisation and revenue.
Have Questions? We’ve Got Answers.
Can the system handle peak demand and high visitor volumes?
Yes, it is designed to manage high-volume ticket sales, fast walk-in transactions, and real-time access validation during peak sessions.
How secure is customer and payment data?
Ice rink management software follows industry-standard security practices, including encrypted data storage and secure payment processing.
Can we control staff access and permissions?
Yes, role-based access ensures staff only see and manage what they are authorised to handle.
How configurable is the system for different rink layouts?
The software can be configured for single or multi-rink venues, different session types, and custom operational rules.
Does the system support online and walk-in ticket sales?
Yes, ice rink software typically supports both online bookings and fast walk-in ticketing through integrated EPOS.
How does ice scheduling work?
Operators can schedule public skating, lessons, clubs, leagues, and private hire with clash prevention, capacity rules, and defined session times.
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