I’m extremely satisfied with the EPOS system, as it has significantly streamlined our operations, enhancing efficiency and simplifying processes for students, staff, and visitors.
University of Cambridge
XEPOS has truly revolutionized our campus operations, from dining halls to retail outlets.
Andrew Jackson, University of Cambridge
Why we chose XEPOS
One of the standout features of the XEPOS system is its intuitive and modern interface. It’s visually appealing while being simple to navigate, which made training staff a smooth and quick process. They were able to get familiar with the system right away, which has made a significant difference in our efficiency. Even during busy periods, staff can process transactions swiftly and move on to the next task, keeping everything running smoothly.
We often adjust our menus for different campus events and seasonal offerings. The flexibility of the system allows us to make these updates independently—changing items, prices, or adding new selections—without needing any technical support, thanks to its easy-to-use design.
Furthermore, the introduction of the kitchen printer has significantly improved our campus dining operations. Orders are sent directly to the kitchen with a single click, regardless of its distance across campus. This seamless communication ensures that food is prepared efficiently, even during busy times. Additionally, we can set specific timings for each course, which allows us to serve meals at optimal intervals, providing students, staff, and visitors with a more organized and enjoyable dining experience across our various outlets.
The Features That Made the Biggest Impact
Intuitive User Interface
The system’s sleek and easy-to-navigate interface made training staff a breeze, allowing them to quickly adapt to the system, enhancing overall operational efficiency.
Flexible Menu Management
The ability to easily update menus for seasonal dishes or special events across campus dining facilities has given us full control without needing external assistance.
Multi-Location Management
With multiple dining halls, cafes, and retail outlets across campus, the ability to manage all operations from a single, centralized system has streamlined campus-wide services.
Real-Time Inventory
The system allows for real-time tracking of food and retail inventory across all locations, reducing waste and ensuring stock is always available when needed.
Quick Payment Process
Fast and secure checkout experience, including integration with student ID systems for seamless transactions.
Data-Driven Insights
Access to detailed reports on sales, customer preferences, and inventory has allowed us to make data-driven decisions to improve services across campus.
What I truly appreciate about the XEPOS system
The EPOS system has been a significant upgrade for us, providing a high-quality, efficient solution that far surpasses our previous manual systems. While the performance of the system itself is exceptional, the main reason I will continue to work with XEPOS and consider future purchases is the outstanding customer service we’ve received.
Whenever we’ve encountered any issues or needed clarification on using certain features, the XEPOS technical support team has been quick, professional, and extremely helpful. They are always ready to assist and provide clear, concise solutions, which makes all the difference.
What sets XEPOS apart is their approach to customer support. Every interaction with their team has been positive, and I’ve always felt valued as a client. Their dedication to ensuring we have the best experience possible is truly remarkable. In my experience, the XEPOS technical support team is among the best I’ve worked with across the UK.
